Artificial Intelligence (AI) & Chatbots: Revolutionising Contact Centers for Greater Customer Experience

August 11, 2017

Widely employed as a cost-effective solution to many of the inherent problems of customer service apps and phone-based customer service operators, AI and Chatbots have rapidly increased in popularity to the point where they are now a potential threat to call-center operative jobs in outsourcing strongholds such as the Philippines.

Spotlight

In’Tech Industries Incorporated

In`Tech Industries Incorporated is a leading global supplier of miniature plastic component parts for the medical, dental and consumer electronics industries. The company combines highly-skilled personnel with advanced manufacturing technology to deliver the highest level of products, services, quality assurance and customer satisfaction.

OTHER WHITEPAPERS
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Increase Productivity Commercial construction solutions

whitePaper | April 22, 2022

From commercial office spaces and classrooms to manufacturing floors, from stadiums to hotels and retail, Eaton offers Crouse-Hinds series and B-Line series products, services and resources that reduce complexity, speed installation and help maximize the overall return on your investment.

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Moving from Manual to Engineered Palletization

whitePaper | May 1, 2022

Palletization refers to the process of placing goods or materials, either packaged or bulk, onto pallets. The pallet provides a base for the goods and materials, thereby promoting the efficient storage, handling and transport for the combination of goods and the pallet base, referred to collectively as the unit load.

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The Future of Building

whitePaper | June 6, 2022

With ongoing advancements in converging technologies, energy generation and usage and other business models, the construction industry has an opportunity to transform the way it functions. Challenging conventional norms could be the key to solving many of the bottlenecks the industry has faced for years. At the same time, there are inherent risks associated with transformative shifts. The time is right to take advantage of the potential financial, environmental and societal rewards.

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UNPACKING THE BENEFITS OF STRUCTURAL BIM

whitePaper | September 19, 2022

Building Information Modeling, or BIM, is first and foremost a centralized, collaborative process where project stakeholders work together and share information. This allows for better organization of design and construction, with professionals from various disciplines contributing to the process. Naturally, this goes beyond simply sharing a 3D model, as each model contains data that will be useful throughout the project life cycle. Historically however, construction professionals worked in isolation, as the means of communication and technology weren’t as evolved as they are today. Sometimes, for instance, important information on 2D drawings would get lost. Consequently, the design phase was often plagued with fragmented deliverables, miscommunication and limited visualization, which often required rework.

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Realizing Connected Construction Promises: Unlocking Growth through Value Chain Digitization and Efficiency Monitoring

whitePaper | August 8, 2022

Engineering and construction (E&C) companies have traditionally accepted this volatility as a result of the inherent complexity of jobs: Construction projects bring together contractors, suppliers, equipment, labor, and global supply chains that are more precarious than ever. But one root problem is that most E&C companies are still trying to juggle this high level of complexity with a relatively low level of technology adoption. The construction industry lags far behind nearly all others in digitization, spending less than 2% of revenue on Information Technology

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HOW PREFABRICATION AND ASSEMBLY CAN DRAMATICALLY ACCELERATE PROJECTS IN THE FIRST PHASE OF CONSTRUCTION

whitePaper | August 8, 2022

ConXtech produces and erects a structural steel system whose patented moment frame collar and unique gravity connections facilitate steel erection 3-5x faster than traditional forms of steel erection. On a project greater than 100,000 square feet, this can mean weeks or months of schedule savings. This white paper will provide a basic understanding of the ConXtech system for architects and engineers, along with some guidelines on best project types and best practices for using the system on your projects

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Spotlight

In’Tech Industries Incorporated

In`Tech Industries Incorporated is a leading global supplier of miniature plastic component parts for the medical, dental and consumer electronics industries. The company combines highly-skilled personnel with advanced manufacturing technology to deliver the highest level of products, services, quality assurance and customer satisfaction.

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