A Deep-Dive into Robotic Process Automation for the Contact Center

The Robotic Process Automation landscape is saturated with vendors that provide unattended automation in back-office environments. In customer service, automation is key in reducing costs and increasing operational efficiency but only if the technology works in tandem with the human counterpart to tackle with empathy and care increasingly complex customer interactions.
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The Next Big Thing From PlanGrid: Autodesk Build

Join this webinar to learn how to make the most of Autodesk Build’s capabilities for project management, field collaboration, cost management, scheduling, RFI’s, issues management and more. Love PlanGrid? You’ll love Autodesk Build even more. It has everything you use in PlanGrid, plus features like scheduling, cost management, and a common data environment that makes it easy to access from anywhere.
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Flying High: The State of Drone Technology

CB Insights

As drones become increasingly autonomous, so too do the services and use cases. Drones first took off as a consumer and hobbyist phenomenon, but more recently they’ve blossomed into an array of enterprise use cases. Last year alone, drone startups saw more than $450M of investments.
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How to boost your mapping productivity on large sites with a fixed-wing drone

DELAIR

Is there, on earth, a surveyor or a mapper who wouldn’t be interested in saving time and money, get more reliable data, take less risks in the fields and, in one word, be more productive? The solution is that simple: just fly a fixed-wing drone and move further into the digital era of surveying and mapping.
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The Business Case for Construction Standards

Bluebeam Software

The push for standardisation is revolutionising certain sectors of the global construction industry, particularly in the US and Sweden. Join Building Magazine and Bluebeam and learn what benefits the UK can attain by adopting a set of universal construction standards, and why PDF is quickly becoming the ideal platform for documenting build information.
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