Agents and Chatbots: Better Together Infographic

June 15, 2017

Today we released our Aspect Agent Experience survey which took a deep dive into the relationship that customer service agents and chatbots have, or better yet, could have. Multiple research firms including Gartner and Juniper Research have predicted chatbots or A.I. will replace all live agent interaction in the next several years; however, our report tells a different story.

Spotlight

Grupo Navec

The group is integrated by 7 companies, strategically located throughout the Iberian Peninsula. The group offers the widest range of integrated services for industrial companies established in the Iberian market. It has special knowhow in engineering, industrial assembly and erection, maintenance and high-tech tailored maintenance solutions, as well as turn key projects for the mining and cement sectors. The group is mainly focused on the petrochemical, power, cement and food sectors.

Other Infographics
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Robots at Your Service

Infographic | February 20, 2020

Service robots assist humans in performing tasks that are either too dirty, dull, dangerous, or distant, excluding industrial automation. These semi-autonomous or fully autonomous robots perform domestic tasks-such as vacuuming or lawn maintenance; they work in hospitals, fields, and warehouses; they inspect infrastructure and explore deep sea; they entertain humans and provide directions and engagement at various events. The number of service robots being sold is increasing explosively. Some 361,000 professional service robots were expected to be sold in 2019, up from 271,000 in the previous year.

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Top engineering pain points in 2022

Infographic | April 20, 2022

Engineers are feeling pressure at all stages of the product development process. We recently surveyed 250 custom manufacturing customers and found that engineers are facing challenges stemming from shortened product development cycles, inefficient communication, high costs, and production delays.

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Why Fast and Accurate Financial Reporting is Critical for Construction Firms

Infographic | March 9, 2020

Executing the vision of your construction firm is priority number one. This list shows the top ten ways that fast and accurate financial reporting delivers increased value to your firm, helping to round out your vision. From enabling cash flow for new projects to the decision-making process needed for predictive trends, this infographic can empower your organization to meet both today’s and tomorrow’s challenges in the construction industry.

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Trade Winds Single-Point Store for construction chemicals products

Infographic | April 2, 2020

Rapid developments in emerging countries and the use of innovative products and materials in construction activities have supported the growth of construction chemicals markets. Construction activities are driven by continuing industrialization and urbanization. Increasing construction expenditures in both new construction and improvement & repair projects will drive the demand for construction chemicals.

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Top 10 ‘Must’ Engineer Skills To Become DevOps-Powered!

Infographic | June 2, 2022

DevOps is the more popular word today. If you are a DevOps engineer, then it’s your time in the global IT industry. But success in DevOps journey doesn’t come so easily. The industry needs a different ‘YOU’ with go-getter attitude and a collaborative mindset.

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Top 10 construction technology trends for 2020

Infographic | December 30, 2019

The construction industry is under a significant paradigm shift. When we look back throughout this industry’s history we notice some great advancements have taken place. As the end of the year approaches and we look ahead to 2020 there’s no reason we shouldn’t expect more of the same to occur.

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Spotlight

Grupo Navec

The group is integrated by 7 companies, strategically located throughout the Iberian Peninsula. The group offers the widest range of integrated services for industrial companies established in the Iberian market. It has special knowhow in engineering, industrial assembly and erection, maintenance and high-tech tailored maintenance solutions, as well as turn key projects for the mining and cement sectors. The group is mainly focused on the petrochemical, power, cement and food sectors.

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