Q&A with Patrick Welch, President & CMO at Bigtincan

MEDIA 7 | September 17, 2019

Patrick Welch, President and CMO at Bigtincan is a top performing senior executive with 22 years’ experience managing, bringing to market and selling innovative software management solutions to various high value market segments.

Patrick is an inspirational executive with a strong track record of building loyal, high-performance teams and successful businesses in the B2B technology space.

MEDIA 7: You’ve an exemplary career growth record with 9 promotions in 14 years. What do you believe is your superpower for being able to achieve the outcome you desire?
PATRICK WELCH: A great wife and family. Also, I’ve been fortunate to be part of some great companies, that have found product market fit in the large, fast growing paradigm shift. It��s really seeing the opportunity in the market, then surrounding yourself with great people, executing and never wavering.

M7: You’ve been quite influential in growing Netegrity from start-up to $100 million+ in annual sales, showing your positive attitude of “growing-with-the-company instead of growing-within-companies.” How is the feeling of witnessing the company rise from scratch to the empire it is today, and what valuable experience have you derived from this?
PW: The journey is amazing, but it’s important to reflect on the ingredients for success. In Netegrity’s case, we had some amazing people, really focused on the enterprise customer, listening and building a roadmap with clients that allowed us to stay ahead of the competition and win big in the market. I also believe you need to create an ecosystem to embrace the customer and fit into their needs. Markets and products have a life span, so it’s crucial to ensure the company is constantly innovating while layering the tech on top.


"Markets and products have a life span, so it’s crucial to ensure the company is constantly innovating while layering the tech on top."

M7: Being an inspirational executive with a record of building loyal, high-performance teams, how do you ensure that passionate, competitive, and driven-to-succeed attitude and team spirit prevails in your team and how well do you believe that communicating effectively up and down can transform any organization into a robust one?
PW: I believe you need to give your teams the opportunity to grow, and they will produce well beyond expectations. This includes providing them with opportunities to take on new challenges and  promotions but also participate in new projects/ventures that they are passionate about. As a leader you need to find great people, listen to where they want to go in their career and help them take the necessary steps towards that goal during the journey and heat of the battle.


M7: You’ve been included in the list of official members of Forbes Communications Council owing to your in-depth knowledge and diverse experience. What are the measures that the council takes to support budding entrepreneurs to thrive and succeed?
PW: It’s really about the community and networking with other CMOs, presidents, CEO, marketers and being able draw on each other’s experiences to push the needle industry-wide. It’s a way to share experiences with like-minded folks and be able derive real value through sharing best practices. With this approach, everyone wins and business performance continues to improve.


"As a leader you need to find great people, listen to where they want to go in their career and help them take the necessary steps towards that goal during the journey and heat of the battle."

M7: What makes Bigtincan stand out as a leading mobile content enablement platform and how is it revolutionizing mobile content enablement along with boosting customer interaction counts?
PW: Bigtincan’s flagship platform, Bigtincan Hub, redefines sales, marketing and service processes to enable teams to work smarter and faster together for optimal results. With sophisticated, AI-driven features and automation that supports each phase of the buying process, Bigtincan Hub enables teams to drive improved business results by delivering a better customer experience. At the same time, Bigtincan Hub enables sales, service and marketing teams to drive the sales process with the best, most successful sales content anywhere, anytime and on any device.

The hallmark of the Bigtincan Hub platform is its intelligent, AI-powered automation. It unifies and automates a broader range of sales, marketing and service tasks to help teams learn faster, sell more, and be more productive every day. Customers of Bigtincan currently leverage more than 100 integrations for a variety of end-user functions in the enterprise.


M7: Patrick, as a child, what did you want to be when you grew up?
PW: A Major League Baseball player. I was a big baseball guy, and really enjoyed playing. While I didn’t end up in the major league, I did play through high school and had some great experiences over the years.

ABOUT BIGTINCAN

Bigtincan (ASX:BTH) helps sales and service teams increase win rates and customer satisfaction. The company’s mobile, AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and prospects and encourages team-wide adoption. In addition to seven of the Fortune 10 companies, leading brands including AT&T, ThermoFisher, Merck, ANZ Bank and others rely on Bigtincan to enhance sales productivity at every customer interaction. With global sales and marketing headquartered in Boston, Bigtincan also has offices across EMEA, Australia and Asia. To discover more about how your organization can benefit from the Bigtincan Hub platform, please visit www.bigtincan.com or follow @bigtincan on Twitter.

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Scott Heide, Chief Executive Officer at Engineering Intent Corporation, brings more than 30 years of experience in knowledge-based engineering software and has long been a key source for industry understanding of application strategies for engineering and sales automation. Heide drove the development of Knowledge Bridge, a cloud-based comprehensive EPQ (Engineer Price Quote) and visual configuration platform. It offers tools and methods to automate custom engineering, technical sales, and business processes – the “To Order” in “Engineer To Order”. Heide holds a Bachelor of Science in Mechanical Engineering from Wichita State University and a Master of Science in Engineering from the Massachusetts Institute of Technology.

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About Michael Baker International Michael Baker International is a leading provider of engineering and consulting services spanning five distinct Verticals: Infrastructure, Design-Build Services, Federal Programs and Services, Consulting and Technology Solutions (CTS) and Sustainable and Resilient Solutions (SRS). The firm's Practices encompass all facets of infrastructure, including design and civil engineering for diverse bridge, highway, water, rail and transit and aviation projects, as well as planning, architecture, environmental and construction and program management. For more than 80 years, the company has been a trusted partner to clients, providing comprehensive services and solutions, delivering expertise and quality, and embracing emerging technologies and the latest innovations – like intelligent transportation, engineered models and public safety software as a service (SaaS).

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YOUNG & Associates Acquires IN-Line Consulting, LLC

YOUNG & ASSOCIATES | September 26, 2023

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Michael Baker International Acquires Tidal Basin

PR Newswire | August 28, 2023

Michael Baker International, a global leader in engineering, planning and consulting services, announced today that the firm has acquired Tidal Basin, a leading comprehensive emergency and disaster management consulting firm. Tidal Basin will continue to operate as a stand-alone entity and will complement Michael Baker's efforts to support the nation's recovery efforts and rebuild infrastructure to be safer and more resilient. "We are excited to welcome Tidal Basin as a sister company to Michael Baker. This relationship is a tremendous opportunity for the two firms to work closely together to drive more value for a shared client base that encompasses more than 90 locations across the country," said Thomas J. Campbell, Chairman of Michael Baker International and Founder and Managing Partner of DC Capital Partners. "Both firms bring added strength to the market with complementary resources and capabilities to take on larger resiliency projects while delivering the exceptional client service for which they are known." This new relationship pairs the depth and breadth of Michael Baker's engineering and consulting expertise with Tidal Basin's extensive experience and comprehensive suite of services relative to preparedness, mitigation, response, recovery and program management - which are increasingly important as public and private entities contend with volatile climate activity and man-made emergencies. Tidal Basin has served as a vital resource during times of crisis, including public health emergencies and other unforeseen events. Working more closely together will allow both firms to provide even stronger program and technical management expertise and resources to clients, including governments, businesses and communities. Michael Baker and Tidal Basin have a history of working together on projects throughout the country, including planning projects targeting wildfires in California and infrastructure projects in Colorado and New York. The new relationship between the firms creates many avenues to leverage synergies and growth opportunities across Michael Baker's five distinct verticals: Infrastructure, Design-Build Services, Federal Programs and Services, Consulting and Technology Solutions (CTS) and Sustainable and Resilient Solutions (SRS). Growth opportunities exist through the strong relationship both organizations have with the Federal Emergency Management Agency (FEMA), while pursuing additional business across all Federal agencies. This includes expanding relationships with federal civilian agencies, state and local entities, departments of transportation nationwide as well as projects in the broadband services, light detection and ranging (LiDAR) and geographic information systems (GIS) sectors, among others. Tidal Basin is led by founder and CEO Daniel A. Craig, a leader with extensive experience with FEMA and the disaster consulting and post-disaster recovery industries. He has advised the White House and more than a dozen governors and state administrations on recovery, housing, and long-term economic recovery strategies. Mr. Craig also served as a presidentially appointed Associate Administrator for FEMA's Recovery Division where he was responsible for overseeing the federal government's recovery efforts on all presidentially declared events including the Space Shuttle Columbia crash, the wildfires of 2003, and the hurricanes of 2004 and 2005. Mr. Craig is supported by a deep team of industry experts and experienced professionals including Amy K. Baker, Executive Vice President, Government Consulting; Melissa J. Gordon, Executive Vice President, Enterprise Solutions and Stephen T. Surace, President and Chief Financial Officer. Currently, the Tidal Basin team is leveraging its technology enabled solutions to expedite recovery efforts related to the tragic Maui wildfires. The McLean Group acted as financial advisor and Davis Wright Tremaine LLP acted as legal advisor to Tidal Basin in connection with the transaction. Arnold & Porter, LLP acted as transaction counsel and White & Case, LLP acted as debt counsel to DC Capital. About Michael Baker International Michael Baker International is a leading provider of engineering and consulting services spanning five distinct Verticals: Infrastructure, Design-Build Services, Federal Programs and Services, Consulting and Technology Solutions (CTS) and Sustainable and Resilient Solutions (SRS). The firm's Practices encompass all facets of infrastructure, including design and civil engineering for diverse bridge, highway, water, rail and transit and aviation projects, as well as planning, architecture, environmental and construction and program management. For more than 80 years, the company has been a trusted partner to clients, providing comprehensive services and solutions, delivering expertise and quality, and embracing emerging technologies and the latest innovations – like intelligent transportation, engineered models and public safety software as a service (SaaS).

Read More

Construction

Bespoke Metrics and Procore Deepen Collaboration to Streamline Preconstruction Phase

GlobeNewswire | September 14, 2023

COMPASS by Bespoke Metrics, a leading provider of prequalification and risk management technology, today announced the integration of its prequalification system with the Procore platform, marking a significant milestone within its involvement on the Procore App Marketplace. Procore Technologies, Inc. is a leading global provider of construction management software and launched the Procore App Marketplace in 2016 as an online hub for third party integrations and custom applications modernizing the everyday life of the construction professional. This expanded integration will weave COMPASS's Prequalification tool into Procore's digital workspace, setting a new benchmark for improved precision and an upgraded user experience during the critical preconstruction phase. "COMPASS and Procore are both committed to improving risk management across the construction industry and supporting quality-based selection," said Michael Ho, CEO of Bespoke Metrics. "This enhancement will allow us to leverage our shared vision and expertise to provide a more comprehensive and efficient preconstruction process." The integration of COMPASS's prequalification system with Procore aims to redefine the bidding dynamic. This will make it easier for general contractors to find and hire prequalified specialty contractors, helping save valuable time. "With a mission to connect everyone in construction on a global platform, this collaboration with COMPASS marks a significant step towards achieving this goal," commented Kris Lengieza, vice president, global partnership and alliances of Procore. "The integration of COMPASS's prequalification tool with the Procore platform will help our customers mitigate the risk of engaging stakeholders who lack financial stability. This can ultimately help decrease the potential for project delays and failures.” COMPASS will be sponsoring this year's Groundbreak event. Join us at Booth #31 to learn more about our integration with Procore and how it's reshaping the construction landscape. ABOUT BESPOKE METRICS Offering multi-language concierge service for both subcontractors and general contractors, COMPASS by Bespoke Metrics is a leading prequalification platform that supports industry-wide data collection, verification, and analytics. Through the COMPASS 1Form, subcontractor data is collected using a unique standardized approach, while giving subcontractors full control of their data. General contractors benefit from the analytics derived from standardized data, enabling them to effectively manage project and default risks.

Read More

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YOUNG & Associates Acquires IN-Line Consulting, LLC

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Property and claims consultants YOUNG & Associates (YA), has acquired the claims and engineering company IN-Line Consulting, LLC. Founded by Matt Watson and Mark Lively more than 16 years ago, IN-Line was formed to manage the consulting work offered by a full-service restoration company operating primarily in the Southeast United States. The move strengthens YA's footprint in that part of the country, solidifying the company's role as a national and international leader. IN-Line will operate as a subsidiary of YA and its day-to-day operations will continue to be directed by the existing IN-Line leadership team. The company's management and support teams also will remain in place. "This partnership with IN-Line is a significant step forward in growing our professional service offerings," said Wade Bushman, YA's CEO. "We appreciate IN-Line's diverse base of technical experts, exceptional customer service track record, shared cultural values, and employee-first workplace model. They are a natural addition to the YA team." IN-Line President Matt Watson explained joining forces with YA allows the company to better serve clients by broadening its resource base and expanding its capabilities nationally and internationally. The move also offers new avenues for personal and professional growth for IN-Line's employees. "Since our inception, we have focused on building a great team and culture that can best serve the wide-ranging needs of our clients," Watson said. "Now, with YA's resources and platform, we are well positioned to carry that commitment into the future." ABOUT YOUNG & ASSOCIATES YOUNG & Associates (www.youngonline.com) is a property consulting firm providing building damage assessments, forensic and investigative consulting services to the insurance industry, public and private sector clients. YA was founded in 1997 by Ray and Linda Young on the core values of knowledge, integrity, and professionalism. Through its 26 years, YA's range of property damage services has expanded, developing a broader client base, and growing the team to almost 600 staff strategically located across the U.S. and internationally. ABOUT IN-LINE CONSULTING, LLC IN-Line Consulting, LLC (www.inline.us) is a national construction consulting firm specializing in property damage restoration and reconstruction recommendations for all phases of construction. Historically, IN-Line has been engaged on large, complex losses which require the technical diversity, expertise, and experience unique to our team of professionals. IN-Line's principal services include the preparation of comprehensive and market-specific construction estimates, as well as detailed and practical scopes of reconstruction. IN-Line's other competencies include but are not limited to: cost of repair audits; on-site clerking; code reviews; construction schedule analysis; production efficiency and economy analysis; forensic engineering; and construction defect analysis.

Read More