15 Key Metrics for Chatbot Conversational Analytics in 2019

Web-focused metrics do not calculate misunderstood requests or message delays. Chatbots require new metrics. If you are already familiar with web metrics, jump to chatbot specific metrics: Message metrics, Bot metrics. A metric is a quantifiable measure that is used to track and assess the status of a specific business process.

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Persistent Systems

Persistent Systems (BSE & NSE: PERSISTENT) builds software that drives our customers business, for enterprises and software product companies with software at the core of their digital transformation.

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Market, Engineering Tech

Lake Zug East: Switzerland's Longest Construction Site Completed

Article | July 11, 2022

ntil recently, the infrastructure measures at Lake Zug East were the longest construction site in Switzerland. The 15-kilometer-long project has since been successfully completed after 20 months of construction. Not only has the full closure – which was necessary for economic and environmental protection reasons – been lifted, but one of the important access routes to the Gotthard Tunnel has also been completed. The fact that this could be done without any problems and delivered on schedule despite Coronavirus is due to the work of Emch+Berger WSB AG. The engineering firm was commissioned by the Swiss Federal Railways (SBB) to undertake the planning, overall project management, and construction management. The planning was based on a BIM model in Allplan Engineering.

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Market

5 Fascinating Facts About Concrete

Article | September 27, 2021

This week’s World of Concrete in Las Vegas is the first major trade show in the United States since the COVID pandemic changed the face of the convention and meeting business. For many, this is yet another sign of life slowly returning to normal for the construction industry. If you’ve made the trek to this year’s WOC, you’re looking forward to it all—new products, cutting-edge tech, interactive workshops, hands-on training, and no doubt—the Bricklayer 500! This one-hour competition tests the speed and stamina to name the world’s greatest mason. Whether you’re there in person or too busy in the field to attend, we join you in celebrating all things concrete this week. Here are some weird and wonderful facts about concrete, a strong and versatile material, that is used in everything from our kitchen countertops to the roads we drive on daily.

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Engineering Tech

COVID-19 & Construction: You've Got to Take Care of Your Employees

Article | July 20, 2022

Tom, we’ve known you for many years while you were the CTO of EllisDon, one of Canada’s largest general contractors. Now you’re the President and CEO of CanBIM, a non-profit focused on construction technology in Canada, probably the largest organization like that in Canada. And a founder of wired.construction https://www.wired.construction/, which you describe as being a CTO for hire. Can you tell us a bit more actually about wired.construction.

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Remote work: Engineering’s perspective on humanizing the remote work experience

Article | April 24, 2020

At GitHub, working remotely has been in our DNA from the start. With over 80% of our engineers working remotely before COVID-19, the team has established some amazing best practices that foster a strong collaborative environment, inspire creativity, and a bit of levity with the ultimate goal of building trust within teams. What’s it like for GitHub engineers to work remotely?

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Spotlight

Persistent Systems

Persistent Systems (BSE & NSE: PERSISTENT) builds software that drives our customers business, for enterprises and software product companies with software at the core of their digital transformation.

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Engineering Tech

Bowman Acquires South Carolina Firm Dennis Corporation

Business Wire | October 17, 2023

Bowman Consulting Group Ltd., a national engineering services firm delivering infrastructure solutions to customers who own, develop and maintain the built environment, today announced the acquisition of Dennis Corporation (“Dennis”), a civil engineering, surveying and construction management firm headquartered in Columbia, SC. Supporting public and private sector clients, Dennis specializes in delivering general civil infrastructure planning and design; program and construction management and oversight; environmental and geotechnical services for traffic and transportation; intelligent transportation systems (ITS), aviation, water resources and public sector facilities. With a rich history of client-focused services, sustainable engineering practices and forward-thinking solutions, the firm has a proven reputation of success. Established in 2005 by current CEO Dan Dennis, the firm has grown to become one the largest locally owned engineering, surveying and construction management firms in South Carolina. All 40 technical and administrative professionals will become Bowman employees in connection with the acquisition. “Dennis Corporation embodies a culture of commitment to unparalleled client service, which aligns perfectly with our cultural values, making them a great fit for Bowman,” said Gary Bowman, chairman and CEO of Bowman. “Their focus on transportation, construction management and surveying complement recent acquisitions we’ve made, and their geographic footprint introduces us to an attractive growth market in a familiar region. We’re looking forward to getting Dan and his team onboard and integrated into our platform so we can start sharing work and growing our collective base of business through revenue synergies.” “Becoming a Bowman company begins an exciting new chapter in our proud story,” said Dan Dennis, CEO of Dennis Corporation. “Our employees are looking forward to the suite of professional development platforms available at Bowman. We’re anxious to contribute to Bowman’s work-sharing mindset and we’re excited about the opportunities we will have to expand our service offerings and increase our exposure to clients and markets.” Financed with a combination of cash, seller notes and equity, the acquisition falls within previously discussed target multiple and operating metric ranges and is expected to be immediately accretive. The Company anticipates the acquisition will initially operate at an annualized net service billing run rate of approximately $4.5 million. More detailed information on M&A activities, pipeline and guidance updates are provided in connection with scheduled quarterly and annual communications. About Bowman Consulting Group Ltd. Headquartered in Reston, Virginia, Bowman is a national engineering services firm delivering infrastructure solutions to customers who own, develop and maintain the built environment. With over 2,000 employees and more than 80 offices throughout the United States, Bowman provides a variety of planning, engineering, geospatial, construction management, commissioning, environmental consulting, land procurement and other technical services to customers operating in a diverse set of regulated end markets. Bowman trades on the Nasdaq under the symbol BWMN. About Dennis Corporation Since 2005, Dennis Corporation has operated as an engineering, survey and construction management firm committed to innovative designs, sustainable solutions and high-quality services for clients in South Carolina. The firm employs highly trained and experienced personnel who utilize the latest equipment and software for design and construction management. The construction services division has all the necessary DOT, environmental, OSF and OSE certifications and equipment required to perform field inspections and testing. Managing projects throughout the state of South Carolina, the Dennis team understands the importance of completing projects within budget and ahead of schedule. For more information on Dennis Corporation, their projects and their services, visit www.denniscorporation.com.

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Engineering Tech

EXP announces new Northern Ontario Engineering Sector

GlobeNewswire | October 12, 2023

EXP, a global engineering, architecture, design and consulting firm, has announced the establishment of a new Northern Ontario Engineering sector. The new sector will be led by EXP’s Vice President, Northern Ontario Kevin McKay. In his promoted role as sector leader, Kevin will be responsible for engineering services on critical infrastructure projects throughout Northern Ontario. Kevin will use EXP’s global footprint to nurture client relationships, promote growth, recruit talent and foster EXP’s inclusive culture. Kevin’s promotion comes amid robust infrastructure projects in Northern Ontario. “EXP is proud of its reputation for organic growth. As we continue to expand our presence across North America, we are committed to hiring and promoting team members who are client-focused, results-driven and embody EXP’s core values. Kevin’s familiarity with Northern Ontario and his exceptional leadership skills will allow EXP to support clients and communities to reach their desired outcomes,” said EXP’s President and COO Mark Dvorak. Kevin brings over 25 years of experience in strategy, planning and execution of engineering and construction projects. Throughout his career, he has been influential on transportation, building, building science, mining, water and energy projects, including the City of North Bay’s John Street Bridge Replacement, the Dufferin Aggregates’ Flamboro Quarry Expansion and the Municipality of Callander’s Wharf Rehabilitation. He has a Bachelor of Engineering degree from Laurentian University and is a member of Professional Engineers Ontario. EXP’s growth has led to the creation of an international sector, mining sector and extension of its science and technology expertise throughout North America. To continue its rapid growth across Canada, EXP will also expand its transportation market with the upcoming promotion of Vice President, Transportation, Central Canada Magdy Saaman to Sector Leader in FY25. About EXP With a mission to understand, innovate, partner and deliver, EXP provides engineering, architecture, design and consulting services to the world’s built and natural environments. Our heritage dates back to 1906, when the earliest of EXP’s predecessor companies started its engineering infrastructure practice.

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Engineering Tech

Atwell expands to Utah with acquisition of Summit Engineering Group

Business Wire | October 10, 2023

Atwell has acquired the operations of Summit Engineering Group, a civil engineering and land surveying firm headquartered in Heber City, Utah. This is Atwell’s first permanent office in Utah, adding to the company’s recent expansion in the western United States. Terms of the transaction were not disclosed. Founded in 2001 by Brian Balls and Michael Johnston, Summit offers a wide variety of professional and technical services throughout Utah. Their employees have a broad range of construction experience, utilizing design software and data reporting methods that help ensure accuracy, construction feasibility, efficiency, and low construction costs. “Atwell and Summit place a priority on getting it right the first time, which makes our services and company cultures an ideal fit,” said Brian Balls, Principal at Summit. “Similarly, both companies have strong reputations for expertise, experience, and responsiveness to their clients’ needs. The breadth of Atwell’s services will expand into Utah, providing greater opportunity for our clients.” “The team at Summit is focused on providing clients with the highest standards of quality, value, and service,” said Jeff French, Vice President of Real Estate and Land Development for Atwell. “We look forward to working with the Summit team and leveraging their decades of experience within their community. We’re very excited to expand our national reach by bringing Atwell into Utah to provide greater service options for our clients.” Atwell continues to expand its geographic footprint, service offerings, and capabilities through organic growth and strategic acquisitions. Summit is Atwell’s eighth acquisition over the past year. In the last two months, Atwell acquired Mead Gilman & Associates, a land surveying firm located in Woodinville, Washington, and Bay Engineering, a civil engineering, land surveying, and environmental services firm headquartered in Annapolis, Maryland. About Atwell Atwell, LLC is a national consulting, engineering, and construction services firm with more than 1,500 professionals located across the country. Creating innovative solutions for clients in industries such as real estate and land development, power and energy, oil and gas, and infrastructure and transportation, Atwell provides comprehensive turnkey services including land and right-of-way support, planning, landscape architecture, engineering, land surveying, environmental compliance and permitting, and project and program management.

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Engineering Tech

Bowman Acquires South Carolina Firm Dennis Corporation

Business Wire | October 17, 2023

Bowman Consulting Group Ltd., a national engineering services firm delivering infrastructure solutions to customers who own, develop and maintain the built environment, today announced the acquisition of Dennis Corporation (“Dennis”), a civil engineering, surveying and construction management firm headquartered in Columbia, SC. Supporting public and private sector clients, Dennis specializes in delivering general civil infrastructure planning and design; program and construction management and oversight; environmental and geotechnical services for traffic and transportation; intelligent transportation systems (ITS), aviation, water resources and public sector facilities. With a rich history of client-focused services, sustainable engineering practices and forward-thinking solutions, the firm has a proven reputation of success. Established in 2005 by current CEO Dan Dennis, the firm has grown to become one the largest locally owned engineering, surveying and construction management firms in South Carolina. All 40 technical and administrative professionals will become Bowman employees in connection with the acquisition. “Dennis Corporation embodies a culture of commitment to unparalleled client service, which aligns perfectly with our cultural values, making them a great fit for Bowman,” said Gary Bowman, chairman and CEO of Bowman. “Their focus on transportation, construction management and surveying complement recent acquisitions we’ve made, and their geographic footprint introduces us to an attractive growth market in a familiar region. We’re looking forward to getting Dan and his team onboard and integrated into our platform so we can start sharing work and growing our collective base of business through revenue synergies.” “Becoming a Bowman company begins an exciting new chapter in our proud story,” said Dan Dennis, CEO of Dennis Corporation. “Our employees are looking forward to the suite of professional development platforms available at Bowman. We’re anxious to contribute to Bowman’s work-sharing mindset and we’re excited about the opportunities we will have to expand our service offerings and increase our exposure to clients and markets.” Financed with a combination of cash, seller notes and equity, the acquisition falls within previously discussed target multiple and operating metric ranges and is expected to be immediately accretive. The Company anticipates the acquisition will initially operate at an annualized net service billing run rate of approximately $4.5 million. More detailed information on M&A activities, pipeline and guidance updates are provided in connection with scheduled quarterly and annual communications. About Bowman Consulting Group Ltd. Headquartered in Reston, Virginia, Bowman is a national engineering services firm delivering infrastructure solutions to customers who own, develop and maintain the built environment. With over 2,000 employees and more than 80 offices throughout the United States, Bowman provides a variety of planning, engineering, geospatial, construction management, commissioning, environmental consulting, land procurement and other technical services to customers operating in a diverse set of regulated end markets. Bowman trades on the Nasdaq under the symbol BWMN. About Dennis Corporation Since 2005, Dennis Corporation has operated as an engineering, survey and construction management firm committed to innovative designs, sustainable solutions and high-quality services for clients in South Carolina. The firm employs highly trained and experienced personnel who utilize the latest equipment and software for design and construction management. The construction services division has all the necessary DOT, environmental, OSF and OSE certifications and equipment required to perform field inspections and testing. Managing projects throughout the state of South Carolina, the Dennis team understands the importance of completing projects within budget and ahead of schedule. For more information on Dennis Corporation, their projects and their services, visit www.denniscorporation.com.

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Engineering Tech

EXP announces new Northern Ontario Engineering Sector

GlobeNewswire | October 12, 2023

EXP, a global engineering, architecture, design and consulting firm, has announced the establishment of a new Northern Ontario Engineering sector. The new sector will be led by EXP’s Vice President, Northern Ontario Kevin McKay. In his promoted role as sector leader, Kevin will be responsible for engineering services on critical infrastructure projects throughout Northern Ontario. Kevin will use EXP’s global footprint to nurture client relationships, promote growth, recruit talent and foster EXP’s inclusive culture. Kevin’s promotion comes amid robust infrastructure projects in Northern Ontario. “EXP is proud of its reputation for organic growth. As we continue to expand our presence across North America, we are committed to hiring and promoting team members who are client-focused, results-driven and embody EXP’s core values. Kevin’s familiarity with Northern Ontario and his exceptional leadership skills will allow EXP to support clients and communities to reach their desired outcomes,” said EXP’s President and COO Mark Dvorak. Kevin brings over 25 years of experience in strategy, planning and execution of engineering and construction projects. Throughout his career, he has been influential on transportation, building, building science, mining, water and energy projects, including the City of North Bay’s John Street Bridge Replacement, the Dufferin Aggregates’ Flamboro Quarry Expansion and the Municipality of Callander’s Wharf Rehabilitation. He has a Bachelor of Engineering degree from Laurentian University and is a member of Professional Engineers Ontario. EXP’s growth has led to the creation of an international sector, mining sector and extension of its science and technology expertise throughout North America. To continue its rapid growth across Canada, EXP will also expand its transportation market with the upcoming promotion of Vice President, Transportation, Central Canada Magdy Saaman to Sector Leader in FY25. About EXP With a mission to understand, innovate, partner and deliver, EXP provides engineering, architecture, design and consulting services to the world’s built and natural environments. Our heritage dates back to 1906, when the earliest of EXP’s predecessor companies started its engineering infrastructure practice.

Read More

Engineering Tech

Atwell expands to Utah with acquisition of Summit Engineering Group

Business Wire | October 10, 2023

Atwell has acquired the operations of Summit Engineering Group, a civil engineering and land surveying firm headquartered in Heber City, Utah. This is Atwell’s first permanent office in Utah, adding to the company’s recent expansion in the western United States. Terms of the transaction were not disclosed. Founded in 2001 by Brian Balls and Michael Johnston, Summit offers a wide variety of professional and technical services throughout Utah. Their employees have a broad range of construction experience, utilizing design software and data reporting methods that help ensure accuracy, construction feasibility, efficiency, and low construction costs. “Atwell and Summit place a priority on getting it right the first time, which makes our services and company cultures an ideal fit,” said Brian Balls, Principal at Summit. “Similarly, both companies have strong reputations for expertise, experience, and responsiveness to their clients’ needs. The breadth of Atwell’s services will expand into Utah, providing greater opportunity for our clients.” “The team at Summit is focused on providing clients with the highest standards of quality, value, and service,” said Jeff French, Vice President of Real Estate and Land Development for Atwell. “We look forward to working with the Summit team and leveraging their decades of experience within their community. We’re very excited to expand our national reach by bringing Atwell into Utah to provide greater service options for our clients.” Atwell continues to expand its geographic footprint, service offerings, and capabilities through organic growth and strategic acquisitions. Summit is Atwell’s eighth acquisition over the past year. In the last two months, Atwell acquired Mead Gilman & Associates, a land surveying firm located in Woodinville, Washington, and Bay Engineering, a civil engineering, land surveying, and environmental services firm headquartered in Annapolis, Maryland. About Atwell Atwell, LLC is a national consulting, engineering, and construction services firm with more than 1,500 professionals located across the country. Creating innovative solutions for clients in industries such as real estate and land development, power and energy, oil and gas, and infrastructure and transportation, Atwell provides comprehensive turnkey services including land and right-of-way support, planning, landscape architecture, engineering, land surveying, environmental compliance and permitting, and project and program management.

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